What we are looking for :

We are seeking a highly motivated and skilled Voice-caller to join our sales team. As a Voice-caller, you will be responsible for making outbound calls to potential customers to promote and sell our products or services. You will need to have excellent communication skills, a persuasive personality, and a positive attitude to succeed in this role. The ideal candidate should have experience in telesales, be able to work in a fast-paced environment, and be comfortable with making cold calls.

Key Responsibilities :

- Conduct outbound calls to prospective customers to promote and sell our products or services.

- Explain the features and benefits of our products or services to customers.

- Understanding the need of the customer and helping the customer to choose the right financial product as per their eligibility.

- Suggesting the customer alternative products based on need

- Answer customer inquiries and provide relevant information.

- Meet daily/weekly/monthly sales targets.

- Maintain accurate and up-to-date customer records in our CRM system.

- Follow up with customers via phone or email to close deals.

- Collaborate with the sales team to develop new sales strategies.

- The KYC (Know Your Customer) process for customers will be conducted with the assistance of the CST (Customer Service Team).

Requirements :

- Proven experience in telesales or a similar role.

- Excellent communication and interpersonal skills.

- A persuasive personality and the ability to handle objections.

- Knowledge of sales principles and techniques.

- Ability to work in a fast-paced environment and meet targets.

- Familiarity with CRM software and telephone systems.

- Strong organizational and time management skills.

Qualification :

- Completion of any PG/UG/Diploma/Any Specialization

- Good communication English and the ability to converse freely and build rapport.

- Previous experience in telesales or a similar role preferred.

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