Purpose :

- Implement and Monitor strategies & policies to achieve targeted sales, TP and improve market share of Technical Foam on a sustainable basis. Strategically add customers to achieve business objectives while maintaining customer relationships.

Key Activities :

Profitable Growth :

- Implement sales plan and ensure achievement of RCV & TP targets in Technical Foam Segment.

- Identify and increase sales of High TP products.

- Prospect & identify opportunities and convert them into business.

- Actively follow current industry trends, market and competitors' activities and use them to rationalize product portfolio & new product development.

Market Development & Penetration :

- Implement strategies for enhancing market share.

- Participate in local exhibitions & fairs.

- Survey markets for potential clients at regular interval, identify new customer or new foam applications.

- Work closely with Manufacturing to understand and develop product line extensions or new product lines.

Customer Satisfaction :

- Maintain and enhance relationship with customers by providing support, information, and guidance.

- Visit existing customer to strengthen relationship.

- Ensure timely end customer complaint redressal.

Collections :

- Ensure that payments are received timely from the customers.

- Ensure compliance to Statutory requirement of Sales tax and other Govt bodies such as "C" forms, etc.

Working Relation :

- Close relationship with Peers to have a better understanding of Industry.

- Close relationship with R & D Department to ensure better understanding and smooth introduction/changes product portfolio for technical customers.

- Work closely with Customers to understand and develop product line extensions or new product lines.