HR Recruiter at Technowise - India
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Associate - International Voice Support (0-2 yrs)
International Voice Process
Role Overview :
- We are looking for the candidate with excellent communication skills and good computer literacy
Job Responsibilities :
- Outbound calls to insurances for claim status and eligibility verification
- Calling the insurance carriers based on the appointment received by the clients
- Calling insurance companies to get the status of the unpaid claims
- Willing to work in any process pertaining to voice based on the requirement
- Maintain the individual daily logs
- Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs
- Work cohesively in a team setting, Assist team members to achieve shared goals
- Communication/Issue escalation to seniors if there is any in a timely manner
Skills Required :
- Candidate should be with strong logical capabilities, analytical and problem-solving skills
- Good knowledge of MS Office and familiarity with relevant computer applications
- Excellent communication skills
- Convincing skills
- Attention to Detail
- Deadline-Oriented
- Confidentiality
- Time Management
- Data Entry Management
- Accuracy
- Initiative and Teamwork