Business Manager at Zaib Staffing Solutions
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Associate - Inside Sales - IT (1-5 yrs)
Responsibilities
Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company.
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company's reputation
Go the - extra mile- to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Requirements :
Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs (e.g. epos software) and Billing systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
Will be working in complete UK Timings.
Attractive Incentives will be provided by the company
Added Advantage:
Inbound and outbound telecalling exp
Good interpersonal skills
Very active team player
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