Associate - Inside Sales - HealthTech (3-5 yrs)
About the Role :
- We are seeking an entrepreneurial Inside Sales Associate to join Our client , a rapidly growing women's health tech startup in Bangalore. The Inside Sales Associate will play a crucial role in understanding customer journeys, converting leads to customers, and appropriately up-selling/cross-selling our services across different channels.
Responsibilities :
1. Direct Customer Engagement :
- Call customers/leads to understand conversion likelihood and reasons for not converting.
- Interact with customers via WhatsApp through the CRM platform.
2. Customer Relationship Building :
- Engage with leads through phone calls, emails, and other communication channels to understand their requirements.
- Provide information about the company's products or services, addressing customer inquiries and concerns.
3. Product Knowledge :
- Develop a deep understanding of the products or services offered by the company.
- Effectively communicate the value proposition of the products to potential customers.
4. Sales Pitch Customization :
- Customize sales presentations to address the unique needs of each customer.
5. Closing Deals :
- Use persuasive and negotiation skills to close sales deals.
- Overcome objections and address concerns to secure customer commitment.
6. CRM Management :
- Keep accurate records of customer interactions in the Customer Relationship Management (CRM) system.
- Track leads, opportunities, and sales activities to measure performance.
7. Achieving Targets :
- Work towards achieving or exceeding sales targets and quotas.
- Regularly report progress to sales leadership.
8. Collaboration :
- Collaborate with other teams, such as the care team and clinic team, to ensure a seamless customer experience.
9. Continuous Learning and Adaptability :
- Stay informed about industry trends, competitor products, and sales techniques.
- Continuously improve product knowledge and sales skills.
- Adapt to fast changes in products, processes, or sales conditions.
10. Feedback and Improvement :
- Seek feedback from customers and sales leaders to identify areas for improvement.
- Actively participate in training programs to enhance skills.
11. Documentation :
- Prepare and maintain documentation related to sales activities, contracts, and customer interactions.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
