Associate - Inside Sales (1-6 yrs)
- We are seeking an Inside Sales Associate for its rapidly growing Bangalore-based team.
Location : Bangalore
Work Hours : 9 am to 6 pm or 10 am to 7 pm (based on roster)
Opportunity : Full-time - 6 days working with 1 rotational week off (Saturdays/Sundays are work-from-home)
Responsibilities :
Direct Customer Engagement :
- Call customers/leads to understand conversion likelihood and reasons.
- Interact with customers via WhatsApp through the CRM platform.
Customer Relationship Building :
- Engage with leads through calls, chats, and other channels.
- Provide information about our products, addressing inquiries and concerns.
Product Knowledge :
- Develop a deep understanding of our products.
- Effectively communicate product value to potential customers.
Sales Pitch Customization :
- Customize sales presentations to address unique customer needs.
Closing Deals :
- Use persuasive skills to close sales deals.
- Overcome objections and secure customer commitment.
CRM Management :
- Keep accurate records in the CRM system.
- Track leads, opportunities, and measure performance.
Achieving Targets :
- Work towards sales targets and quotas, attractive incentives based on target achievement.
- Regularly report progress to sales team lead.
Collaboration :
- Collaborate with other teams for a seamless customer experience.
Continuous Learning and Adaptability :
- Stay informed about industry trends and continuously improve skills.
- Adapt to changes in products, processes, or market conditions.
Feedback and Improvement :
- Seek feedback from customers and sales leaders for improvement.
- Actively participate in training programs.
Documentation :
- Prepare and maintain documentation related to sales activities.
Adaptability :
- Adapt to changes in products, processes, or market conditions.
Experience : 1 to 5 years
CTC : 2 to 8LPA
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