Business Support Manager at Snaphunt Pte. Ltd.
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Associate - Customer Support - Financial Services (0-2 yrs)
- Regional Role
- Opportunity to make a positive impact
- Work in a company with a solid track record of performance
- A role that offers a breadth of learning opportunities
Our Client is looking for a CUSTOMER SUPPORT ASSOCIATES
The Job You will be responsible for :
- Delivering excellent service standards and advice to clients for their enquiries, complaints, and other service-related issues.
- Working closely with internal stakeholders to solve client issues.
- Performing root cause analysis of issues and non-compliance of service levels and work with various stakeholders to identify and implement opportunities for improvement.
- Developing account plans to enhance service delivery.
- Conducting analysis and valuations of in order to make recommendations regarding investment strategy.
- Creating detailed reports and presentations for marketing purposes.
- Managing a team of 11-50 people.
Ideal Candidate :
- You have at least 1 year experience including solid experience in a similar role within Financial Services.
- You pay strong attention to detail and deliver work that is of a high standard
- You are adaptable and thrive in changing environments
- You are a strong team player who can manage multiple stakeholders
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
