HR Consultant at SSV HR Services
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Associate - Customer Support - eCommerce (1-3 yrs)
WORK FROM HOME
Grab this opportunity ASAP
One 1 Requirement Vacant
Qualification: HSC / Graduate
Excellent Communication Skills
Minimum 1 Year - 3 Years in Customer Service - Mail / Voice / Chat
Job Profile :
- Answer incoming calls and respond to customer's emails
- Management and resolve customer complaints
- Sell products and place customer orders in the computer system
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Process orders, forms, and application
- Route calls to appropriate resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
Salary: 3 Lac + Other Benefits + Huge incentives
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