Associate - Customer Support - BPO/ITeS (0-1 yrs)
- Understanding the products and services provided by the company.
- Preparing company policies and procedures.
- Developing training lessons with service delivery systems.
- Managing a team of Customer Support Representatives.
- Supporting the customer through an email ticketing system and phone calls.
- Resolving customer complaints and queries.
- Providing detailed information to customers.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
