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09/12 Rilson Dsouza
Talent Acquisition Executive at IntouchCX

Views:169 Applications:22 Rec. Actions:Recruiter Actions:5

Associate - Customer Support (0-7 yrs)

Bangalore Job Code: 355477

We are currently Hiring for International Non Voice Process - Customer Service Associate

Contact: HR Rilson Dsouza 8147091046

Location:Bangalore( Face to Face Interview)

If you're interested in this position, you can revert me back or you can directly contact me on the above number.

The role of the Customer Service Associate (CSA) - Non Voice, will be responsible for:

- Having daily interactions with the customer to handle issues from end to end via chat and Email

- Going the extra mile to engage customers in solving issues and ensuring satisfaction

- Quickly and effectively building rapport with customers while diagnosing and resolving issues

- Providing white glove service and having the ability to provide an overall excellent customer experience

- Managing customer expectations regarding estimated response times.

Requirements:-

- Must have at least six months customer service experience or equivalent

Benefits

- An attractive compensation package with performance-based incentives

- Incredible learning and growth opportunities

- Outstanding rewards and recognition program & employee engagement activities

- Free Food and Transport while working on-site

- Medical Insurance

Job Types: Full-time, Permanent, Fresher

Pay: - 17,000.00 - 28,000.00 per month

Benefits:

- Food provided

- Health insurance

- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus

Work Location: In person

Job Types: Full-time, Permanent, Fresher

Pay: - 17,000.00 - 28,000.00 per month

Benefits:

- Food provided

- Health insurance

Schedule: Rotational shift

Supplemental Pay: Performance bonus

Work Location: In person

-Speak with the employer- +91 8147091046

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