Business Support Manager at Snaphunt Pte. Ltd.
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Associate - Customer Support (0-2 yrs)
- Regional Role
- Attractive Salary & Benefits
- Flexible working options
- Fantastic work culture
- Our client is an online B2B (Business To Business) marketplace for global manufacturers, suppliers, exporters, importers and trade professionals.
The Job
Responsibilities :
- Reviewing and analyzing incoming leads for accuracy
- Extracting data from lead fields to identify potential discrepancies
- Contacting prospects to verify information provided in the lead fields
- Developing a verification plan that includes prioritizing leads by need and urgency
- Monitoring progress of all leads through a tracking system.
Ideal Candidate :
Skills Required :
- Self-motivated and driven by targets
- Resilience
- Strong communication skills including both verbal and written
- Excellent customer service skills, with experience in interacting with customers by phone, email, chat, or other mediums is highly required.
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