Talent Acquisition Specialist at IBST (P) Ltd
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Associate - Customer Support (0-1 yrs)
Roles and Responsibilities :
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Proficient in all Microsoft applications.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
Skills Required :
- Should be good in communication both in Verbal Communication
- Self-motivated
- Sound Knowledge of English and Hindi, south regional skills added advantage.
- Minimum 15 years of full-time education. (Any Stream)
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