Founder at Naukari Wale
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Associate - Customer Success - Skincare (2-5 yrs)
- As a Customer Experience Ninja at Gabit, you will decode customer needs and recommend personalized solutions, while delivering a memorable experience in their health journeys.
- You will play a crucial role in understanding user concerns and ensuring a resolution resulting in a seamless experience, ensuring customer satisfaction while building a strong relationship with our user base.
Responsibilities:
- Work closely with cross-functional teams to ensure a seamless customer experience.
- Manage user queries on different platforms - email, chat, call, and social media.
- Provide accurate info on products, services, pricing, and promotions.
- Respond promptly to customer inquiries via phone, email, and live chat.
- Investigate and resolve customer issues efficiently.
- Communicate solutions clearly and concisely.
- Understand company offerings for informed customer responses.
Requirements:
- Excellent communication skills.
- Customer-focused attitude.
- Ability to remain calm and composed in challenging situations.
- Strong problem-solving skills and the ability to think
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
