Associate - Customer Success - BPO (0-1 yrs)
PRIMARY DUTIES AND RESPONSIBILITIES :
- Follow procedures methodically to accurately respond to customers on Call.
- Provide quotes and information to customers related to their product.
- Provide information including Delivery time and other queries related to product.
- Fulfill invoice requests on purchased products.
ELIGIBILITY :
- Should have minimum 6 months experience in BPO. Freshers also considered.
- Should be proficient in spoken and written English & Hindi
- All agents to be cross skilled to manage all channel interactions
- Male candidates should be comfortable working any 24- 7 shift.
- Female candidates should be comfortable working from office between 09:00 AM to 09:00 PM.
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