Associate - Customer Success (0-1 yrs)
- Having found exceptional product/market fit, we- re in the midst of transitioning from 'start-up' to - scale-up-, and looking for customer success champions who can help us deliver the best ever experience to our users.
- We are looking for passionate entrepreneurs, builders and straight up hustlers to help us build something special. We- re looking for outstanding customer success associates who have consistently delivered high customer satisfaction, and thrive in taking full ownership of delivering delight to our customers.
- You should understand the importance of customer success and takes pride in going over and beyond to help the customers. You should put your customer first and should be passionate about helping people. You should have an ability to think on the feet to come up with creative solutions for customer issues.
- We don- t pretend that it'll be easy - joining a company and embarking on the scale-up phase is an amazing challenge, pushing well beyond the boundaries of natural growth cycles.
- You'll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep the client growing month over month at the pace of the fastest growing SaaS companies in history.
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