HR Recruiter at VS Solution
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Associate - Customer Service - Retail (0-1 yrs)
Job Description :
- We are seeking a full-time Customer Service Associate to support the internal needs of our sales team as we supply nearly 14,000 locations worldwide. The Customer Service Associate will work closely with our sales team and client network to provide exceptional customer service.
- Additionally, the Customer Service Associate will help with a variety of other sales functions including data entry, - updating and revising orders, analyzing and resolving customer concerns,responding to website requests and setting up new accounts in our system. Qualified applicants should display strong communication skills as well as showcase extremely organized and professional habits. The candidate must be able to multi task and prioritize independently.
- We are open to different levels of experience, but all candidates should have a strong ability to learn on the job.
Responsibilities :
- Answer phones, emails, and website requests
- Assist inside/outside sales with internal support
- Enter, manage, and update customer orders
- Analyze and resolve customer concerns based on department policies and procedures
- Provide friendly and knowledgeable service
- Remain up to date on product styles
- Troubleshoot orders and shipping complications
- Provide timely follow-ups with customers regarding their order status
- Submit credit requests
- Direct support for our online sale
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
