Business Support Manager at Snaphunt Pte. Ltd.
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Associate - Customer Service - Professional Services (0-1 yrs)
-Attractive Salary & Benefits
We are hiring for a company which provide staffing and manpower solutions to IT-BPO companies.
The Job
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Candidate
Requirements :
- You have at least 6 months within a Customer Service role, ideally within the Professional Services industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You pay strong attention to detail and deliver work that is of a high standard
- You are a strong team player who can manage multiple stakeholders
- You are a self-starter and demonstrate a high level of resilience
- You have at least 1 year experience within a Customer Service role, ideally within the Professional Services industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You pay strong attention to detail and deliver work that is of a high standard
- You are a strong team player who can manage multiple stakeholders
- You are a self-starter and demonstrate a high level of resilience
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