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16/02 Anthon
Manager at Jobzion Solution

Views:141 Applications:63 Rec. Actions:Recruiter Actions:3

Associate - Customer Service - Non Voice Process (0-3 yrs)

Any Location/Hyderabad/Vijayawada/Vishakhapatnam/Vizag/Chennai/Tamil Nadu/Pondicherry/Madurai/Karnat Job Code: 312904

International Non Voice process

- 24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we are obsessed with providing remarkable customer experiences for the world's most innovative brands.

As a Customer Service Associate - Non-Voice, You Will :

- Provide support and resolve technical issues via email and other electronic communications

- Build credibility and trust with the customer by empathizing with their problem in words, proactively understanding their needs and responding promptly to resolve their issue..

- Apply advanced troubleshooting techniques to provide unique solutions to the customer's individual needs

- Leverage your experience to provide feedback to the team on how to improve our services

- Drive customer communication during critical events. As a Customer Service Associate - Non-Voice, You Have :

- 0 months to 3 years of customer service experience through email and chat.

- Fluency in written English

- Experience in the gaming/tech support (asset)

- Excellent oral and/or written communication skills

- Customer service experience with strong customer focus

- Excellent team player with experience and passion for gaming

- Strong multi-tasking skills

- Strong analytical and troubleshooting skills

- The enthusiasm to be a self-starter who is excited about learning new technologies on a daily basis Benefits of working as a Customer Service - Non-Voice :

- An attractive compensation package with performance-based incentives

- Incredible learning and growth opportunities

- Outstanding rewards and recognition program & employee engagement activities

- Free Food and Transport while working on-site

- Medical Insurance

Interested Candidates Contact

WhatsApp you resume 9380568595

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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