Recruiter at Acofocuss Business
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Associate - Customer Service - International Voice Process (0-4 yrs)
Job Role: Customer Service Associate
Location: Ahmedabad
Shift: Rotational (24-7)
Experience: Fresher or Experience both can apply
Education Qualification: HSC/Graduation
Job Description:
- Receive customer inquiries via chat/calls about products and services
- Responsible for Taking inbound Chats/Emails/calls from customers in US and UK
- Learn and practice on existing and new products offered
- Client Relationship Management via direct interactions with the clients
- Thoroughly Learn functions of software and products offered to customers
- Co-ordinate with other departments to fulfil needs
- Documentation of cases on the Portal and other efficiently use tools like - Word, Power
- Point and Excel
Perks & Benefits:
- Night Shift allowance
- Incentive Provided
- Provident Fund
- Cab Available for Night shifts
