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18/07 Surbhi Parihar
Talent Acqusition at Star Secutech Private Limited

Views:43 Applications:16 Rec. Actions:Recruiter Actions:0

Associate - Customer Service - International BPO (2-6 yrs)

Thane/Navi Mumbai Job Code: 335711

They have have experience in International customer service/ BPO.

Must have experience in inbound calls.

Job Requirements :

- Strong communication skills with excellent verbal/written English proficiency.

- Ability to work in an outbound environment with a focus on solving queries efficiently.

- Basic knowledge of computer applications (MS Office) required; familiarity with CRM software preferred.

- Escalate complex issues to senior team members or supervisors when necessary.

- Maintain records of all interactions with customers using CRM software.

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