Entrepreneur at SSV HR Services
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Associate - Customer Service - ecommerce (2-3 yrs)
Urgent Opening for Customer Care Executive @ Ecommerce Company (WFH)
(Hiring only Mumbai based Candidates) Contact or Whatsapp on 9773322877 | 9769106910
Qualification: HSC Any | Graduate
Excellent Verbal and Written Communication skills.
Should be familiar with social media and internet surfing.
Job Responsibilities :
1. Need to handle inbound queries via Calls, Email & Chat
2 Candidate needs to handle social media platforms including Facebook, LinkedIn, Twitter, Instagram, etc
3. Must have prior knowledge of Handling Social Media Account for any E-commerce Co.
4. eCommerce customer services (Voice)| International Voice Experienced candidates can apply for this job
5. Greet customers warmly and ascertain the problem or reason for calling.
6. Cancel or upgrade order details.
7. Assist with placement of orders, refunds, or exchanges.
8. Need to handle Escalation
Salary : 23 k Net -25 k Net + PF + Other Benefits + Attractive Incentives
Preferable from an eCommerce industry background
SSV HR Services
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