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23/06 Neetu Rajpoot
Customer Success Manager at Hiyamee

Views:117 Applications:25 Rec. Actions:Recruiter Actions:6

Associate - Customer Service (1-5 yrs)

Mumbai/Thane/Navi Mumbai Job Code: 279549

Roles and Responsibilities :

- Handle customer interactions on a daily basis

- Focus on Key KPI's like RSAT, AHT and customer experience

- Implement feedback and corrective actions to avoid repeat instances

Specifications:

- Open to all available shifts, staggered shifts, working on weekends, 6 days working if need arises

- 9 hours of productive on call taking time per shift a day

- Self-motivated with leadership qualities

Qualifications:

- HSC with 18 Months of Relevant Experience

- Graduate with 9 Months of Relevant Experience

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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