Customer Success Manager at Hiyamee
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Associate - Customer Service (1-5 yrs)
Roles and Responsibilities :
- Handle customer interactions on a daily basis
- Focus on Key KPI's like RSAT, AHT and customer experience
- Implement feedback and corrective actions to avoid repeat instances
Specifications:
- Open to all available shifts, staggered shifts, working on weekends, 6 days working if need arises
- 9 hours of productive on call taking time per shift a day
- Self-motivated with leadership qualities
Qualifications:
- HSC with 18 Months of Relevant Experience
- Graduate with 9 Months of Relevant Experience
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