HR Consultant at SSV HR Services
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Associate - Customer Service (1-3 yrs)
Associate - Customer Service (Non Voice)
Designation : Customer Service Associate
Profile : E- mail
Process : Telecom
Location : Thane (Wagle Estate)
Qualification : Any Graduate or Post Graduate
Minimum 1 Year experience in E-Mail Process / Chat Process required
Good Verbal and Written Communication Skills
Job Responsibilities :
- To assist customers with queries related to their order status, available products, dispatch details, payment details, etc via Emails and deal with multiple customers at the same time.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Acknowledging and resolving customer complaints.
- Keeping records of customer interactions, transactions, comments and complaints.
Pure DAY shift
Salary : 19K Gross (PF + Gratuity + ESIC + Bonus) + Incentives
Contact or Whatsapp Priyanka on 8879437943
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