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11/10 Aldridge
HR - Executive at Mindlabz Media Tech Pvt Ltd

Views:0 Applications:3 Rec. Actions:Recruiter Actions:0

Associate - Customer Service (0-1 yrs)

Ludhiana Job Code: 238040

[Customer Service Associate Job Responsibilities]

- Maintains customer relationship by responding to inquiries; documenting actions.

- Prepares for customer inquiries by studying products, services, and customer service processes.

- Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.

- Records customer inquiries by documenting inquiry and response in customers- accounts.

- Improves quality service by recommending improved processes; identifying new product and service applications.

- Updates job knowledge by participating in educational opportunities.

- Accomplishes customer service and organization mission by completing related results as needed.

[Work Hours & Benefits]

- 8 hours

- [Customer Service Associate Qualifications / Skills]

- Product knowledge

- Informing others

- Data entry skills

- Organization

- Analyzing information

- Verbal communication

- Reporting skills

- Managing processes

- Customer focus

- General consulting skills

- Multi-tasking

[Education, Experience, and Licensing Requirements]

ANY

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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