Recruiter Logo
Now Apply on the Go!
Download updazz Jobseeker App and get a seamless experience for your job-hunting
13/02 Antriksh Soamny
HR Consultant at Safejob

Views:123 Applications:30 Rec. Actions:Recruiter Actions:12

Associate - Customer Service (0-1 yrs)

Anywhere in India/Multiple Locations Job Code: 147053

Desired Candidate Profile

- Need to have Good communication skills in English-Verbal

- Excellent understanding of customer service

- Comfortable for a Rotational Shift & Rotational offs.

- Immediate Joining

Benefits :

- Guest House from the Company's side

- Travel Allowance

- Relocation Bonus

- High growth opportunities.

Education : Any Undergraduate / Graduate

Salary

For Freshers: 2.52 LPA

6 Month Experience: 2.76 LPA

1 Year Experience: 3 LPA

Responsibilities

- International Clients

- Technical Process

- Financial Process

- Voice/Non voice/Inbound/Outbound/Blended

- Answer incoming calls and emails in an efficient manner

- Identify customer questions, concerns, and overall needs

- Provide accurate answers and solutions to customer queries

- Address customer complaints in a compassionate and patient manner

- Redirect customers to appropriate teams and/or departments as needed

- Help sales team generate leads, identify potential leads and forward to sales reps

Prerequisite Skills :

- Customer Service

- Communication Skills

- Behaviour & Soft Skills

- Interpersonal Skills

- English Comprehension

- Time Management

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Add a note
Something suspicious? Report this job posting.