Business Support Manager at Snaphunt Pte. Ltd.
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Associate - Customer Engagement - Business Process Management Services (1-5 yrs)
-Join a market leader within Professional Services
Our client is an Advisory and Business Process Management Services company with proven expertise in the areas encompassing Strategy to Execution.
The Job
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Candidate
Skills Required:
- You have at least 1 year experience within a Customer Service or Telesales role, ideally within the Professional Services industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong team player who can manage multiple stakeholders
- You pay strong attention to detail and deliver work that is of a high standard
- You are adaptable and thrive in changing environments
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