HR at Digital Health Startup (Stealth Mode)
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Associate - Community Management & Partnerships (2-5 yrs)
- We are looking for a community & partnerships rockstar, who is experienced in social media, PR, marketing campaigns, and promotional events, to build and grow our community. You should be a natural people person', with an obsession for customer happiness, and proficiency in written and verbal communication, to moderate all the online and offline communication with our community.
Responsibilities :
- Develop and execute strategies to grow and engage online communities of young women on our website, social media platforms, WhatsApp, Discord, etc.
- Curate and create relevant and valuable content to keep community members informed, engaged, and motivate
- Plan and organize online and offline events, including webinars, workshops, and networking sessions, to enhance community interaction
- Collaborate with internal teams and external partners to ensure successful event execution
- Act as a point of contact for community members, addressing inquiries, providing assistance, and ensuring an extraordinary community experience
- Monitor community discussions to identify and resolve issues or conflicts as they arise
- Utilize analytics tools to track community growth, engagement metrics, and other relevant KPIs
- Provide regular reports and insights to management on community performance and member feedback
- Work closely with marketing, product, and other relevant teams to align community initiatives with overall company goals
- Collaborate with influencers and industry experts to enhance community credibility and reach
Requirements :
- Degree in Marketing/PR/Mass Communications from a premier university
- Minimum 2 years of work experience as a community manager
- Experience in building and growing a community from zero
- Hands-on experience in planning and executing community initiatives (e.g. online forum, event series, newsletter, etc.)
- Ability to identify and track relevant community metrics (e.g. repeat attendance at events, etc.)
- Proficiency in written and verbal communication
- Willingness to be available and responsive to community needs at all times
- Hands-on experience with social media management, influencer management, and community management for brands
- Knowledge of online marketing channels, strategy, and execution
- Honest, sincere, hard-working, detail-oriented, proactive, able to manage time and meet deadlines
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.