Associate - Client Success - BPO (1-3 yrs)
Role & Responsibilities :
- Cultivating solid relationships with clients through the provision of exceptional service
- Maintaining an accurate record of all existing clients & deliverables
- Responding to client inquiries in a timely and professional manner
- Managing all incoming data files from clients
- Reviewing data for inconsistencies or anomalies & communicating with clients about data changes or requirements
- Preparing detailed reports for management and other teams by analyzing and interpreting data
- Liaising with internal cross-functional teams to fulfill client expectations
Ideal Candidate :
- Graduate from a reputed institution
- 1 to 3 years of relevant work experience
- A user-first mindset
- Excellent verbal and written communication skills
- High attention to detail
- Ability to work independently and flexibly
- Ability to work exceptionally in a team & work across diverse teams
- Exceptional organizational skills
- Drive to innovate & add value
- Ability to work well under pressure and meet deadlines
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
