CEO at Concept Management
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Associate - Client Success (3-5 yrs)
Position : Client Success Associate
Qualification : Masters
Experience : 3 to 5 Years
Package : 15 to 20 LPA
Job Type : Full-time
Location : Remote
Shift : US Shift
Key Responsibilities :
- Offer continuous support for assigned client accounts by driving the consumption of strategic actionable insights and driving high-impact decision-making.
- Proactively initiate new project pipeline through additional analysis or research for the client by working closely with the MnM research team
- Generate new opportunities within existing accounts.
- Manage research projects for clients such as market sizing, pricing analytics, competitive landscape assessment, benchmarking studies and more by coordinating between the client, onsite & research team.
- Identify other strategic areas for revenue within existing client organizations to develop more client relationships.
- Coordinate and lead the entire business development process - introductions, presentations, proposals, and closing
Ideal Experience :
- Proven experience in Customer Success and Client Relations.
- Experience in relationship building, reviving dormant accounts, account mapping, upsell & cross-sell within the client accounts.
- Strong Education Pedigree + Consulting Experience + Sales Experience (Trio)
- Marketing similar/higher pedigree.
- Experience with marquee consulting firms will be key to drive and sell growth consulting programs across the globe.
- Minimum 3 years of direct sales experience and having grown up the ranks is key to playing this role.
- Experience in any B2B set-up is preferred; however, operational rigor is key and B2B experience can be optional/exempt for the right profile.
Industry Experience :
- Experience working with high-growth or high-pedigree companies or in a high-octave sales culture. B2B consultative selling with international selling will be preferred however, this is optional.
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