Experience : Freshers

Gender : Females are preferred

Qualifications : Minimum 12th

Terms : Permanent - Onsite

Position Overview:

We are looking for enthusiastic and driven individuals to join our team as Client Relationship Associates (CRA) at The OmniJobs.

- This role presents an excellent opportunity for freshers who possess strong communication skills and a desire to build a successful career in client relations.

- The CRA will be responsible for establishing and nurturing strong relationships with potential clients, ensuring client satisfaction, and contributing to the overall growth and success of the organization.

Key Responsibilities :

1. Client Engagement : Engage with potential clients via phone calls to build and maintain long-term relationships.

2. Effective Communication : Articulate the organization's goals, initiatives, and offerings clearly and effectively to clients.

3. Client Query Resolution : Address client queries promptly and provide accurate and timely solutions to maintain a high level of client satisfaction.

4. Record Keeping : Maintain accurate and up-to-date records of all client interactions and ensure timely follow-ups.

5. Collaboration : Work closely with the team to achieve daily, weekly, and monthly targets. Ensure that all team goals are met with efficiency and accuracy.

Required Qualifications & Skills :

Gender Preference : Female candidates are preferred for this role.

Education : Minimum qualification of 12th Pass or Graduation completed.

Experience : Freshers are welcome to apply.

Skills :

- Excellent verbal communication and interpersonal skills.

- Strong ability to engage with clients over the phone in a friendly and professional manner.

- Proficiency in basic computer operations (MS Office, email communication).

- Ability to work effectively within a team environment.

Compensation & Benefits:

Salary: - 15,100/month (inclusive of ESI Card).

Attendance Bonus: - 500/month.

Incentives: Attractive incentive structure based on individual and team performance.

Why Join Us?

Impactful Work : Opportunity to work with a reputable NGO and contribute to meaningful initiatives.

Training & Growth : Comprehensive training and support provided to freshers, enabling them to excel in the role and advance their career.

Work Environment : A positive, dynamic, and inclusive work culture that values teamwork and personal growth.

If you are passionate about building relationships, delivering excellent customer service, and working in a collaborative environment, we encourage you to apply and be a part of our growing team!