HR - Executive at RR Staffing & HR Services
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Associate Center Manager - Sales - Healthcare (0-3 yrs)
Key responsibilities
Sales :
- Responsible for promoting and selling memberships to potential new clients - Walk-ins/Trials
- Responsible for achieving target by driving conversion
- Responsible for Upselling
- Should maintain record of every interaction with new user
- Should enter all details of customers, walks ins on internal tools
Operations:
- Managing center experience and incremental enhancements
- Timely Opening and Closing of the center
- Inventory management: Ensure inventory of essentials, supplies and equipment, responsible for both stocking and re-ordering (first-aid, stationary, water, towels etc.)
- Managing classes and workouts
- Ensuring punctuality of trainers and classes
- Handle issues with respect to attendance, equipment and space availability
- Customer interactions and troubleshooting
- Interact with walk-ins and prospective clients
- Improving member attendance through meet and greet, familiarity building and creating a welcoming atmosphere
- Take feedback from members and partners about classes and document the same
- Handle issues that may lead to consumer experience during or pre/post class
- Centre facility audits and inputs
- Ensure that we do daily audits of the center and facility including all supplies and essentials
- After 12 Months of consistent performance, Consultant shall be eligible for a conversion to Fulltime employment.
Desired Background
- A Bachelor's degree
- 0-2 years of work experience
- Passion for fitness and healthy living
- People management skills
- Good Communication skills (Proficiency in English)
- Customer centrism
- Positive attitude
- Ability to resolve conflict
- Eagerness to learn
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