Human Resources Executive at PyjamaHR
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Associate - Business Development (0-3 yrs)
About Us :
At PyjamaHR, we're on a mission to revolutionize recruitment with AI-powered solutions that help companies connect with top talent effortlessly. Our passionate team of 20 has developed tools like automated candidate screening, AI-driven ratings, and publishing capabilities that make reaching and hiring qualified candidates easier than ever. With features like a talent pool, seamless offer letter issuance, and advanced analytics, our all-in-one platform gives businesses everything they need for informed hiring decisions every step of the way.
About the role :
As a Sales Associate at PyjamaHR, you'll play a key role in our growth by building meaningful client relationships and demonstrating how our innovative solutions-such as AI assessment & interviews, screening tools, and job board publishing-can transform their hiring processes. You'll actively engage with potential clients, understanding their unique needs and challenges, and using a tailored approach to highlight how features like talent pool management, extensive integrations, 360-degree candidate comparison and advanced reporting and analytics can meet their needs.
We're looking for someone who is a strong communicator, quick-thinking, and ready to take on new challenges in a fast-paced environment. As PyjamaHR grows, you'll have the space to grow, too, with the support and freedom to make your mark.
What You'll Do :
1. Developing and Nurturing Client Relationships - Building strong, lasting relationships with both new and existing clients to drive customer satisfaction and loyalty.
2. Collaboration - Working closely with the sales team, marketing, and customer service teams to increase product adoption and ensure client retention.
3. Account Management - Keep a close eye on accounts, addressing our clients' needs and ensuring they feel valued and supported at every step.
4. Communication and Client Advocacy - Liaising with senior management to address customer needs, resolve issues promptly, and ensure each client receives exceptional service.
5. Onboarding and Training - Assisting with product training sessions for new clients and overseeing a smooth onboarding process.
6. Strategic Input - Contributing to the development of sales strategies and best practices that drive revenue growth.
7. Upselling Opportunities - Offering premium and customized plans to existing customers, enhancing their experience with tailored solutions.
8. Product Feedback - Providing valuable insights to the product team to help refine and improve our platform's features and functionality.
9. Proactive Engagement - Following up with clients, gathering feedback, and working on initiatives to boost customer satisfaction and engagement.
Who We're Looking For :
1. Bachelor's degree in Business, Marketing, Sales or a related field.
2. Strong communication and negotiation skills.
3. A passion for building long-term customer relationships and being part of a dynamic team.
4. A quick learner who's comfortable adapting to changing business needs.
5. Previous sales or customer service experience is a plus
6. Proficiency with CRM tools (Salesforce, HubSpot, etc.).
7. Strong verbal and written communication skills (in both English & Hindi).
8. Ability to work independently and as part of a team.
9. Strong analytical and problem-solving abilities.
10. Familiarity with the industry and competitive landscape.
11. Ability to handle objections and negotiation effectively.
Why This is the Place for You :
At PyjamaHR, we offer:
1. Competitive salaries and equity options.
2. Free meals, snacks, and weekly team outings.
3. A supportive, growth-focused environment where your contributions make an impact.
If you're excited about a career where you can truly grow while making a difference, we'd love to have you on board!