Looking for Store Manager (Retail) for a leading international apparel brand for Mumbai location.

Smart and Presentable, Energetic, Retail business understanding, Service Oriented, People management, Target oriented, Excellent Communication Skills, Good Interpersonal Skills.

Brief:

Location - Mumbai

Designation - Assistant Store Manager

Age - Below 33 Years

Qualification - Graduation

Experience - Min. 3 Years ( in retail format ) and Min. 1 Year (in leadership role).

Responsibilities:

- Dept Sales Store sales ABP achievement.

- Increasing the Sales productivity of the department.

- Increase in ticket size of the department.

- Complaints/ query resolution for feedback received for store / dept through Share With Us / customer physically.

- Increase Mystery Shopper audit score.

- Reducing of Billing errors. Error % of total no of bills.

- SOP Audit score.

- Completion of all projects highlighted in SMT.

- Department Incentive Achievement.

- MBP Adherence.

- Ensuring Tagging of merchandise done meticulously.

- Ensuring ED display compliance as per MPM Norms like colour blocking /size blocking etc.

- Ensuring proper facing of the merchandise.

- Ensuring signage are put on floor as per the discount promotion sheet.

- Implementation of store level Promotion Plans at the department level.

- Ensuring old offers relating to the dept are being deleted & new offers are updated in the system.

- 100% adherence for all the merchandise categories. Coordinating with the Category team for achieving the same.

- Overseeing Automatic replenishment system.

- Stock Availability.

- Compliance with Assortment Plan for the category.

- Participate in the store appraisal process as an appraiser and reviewer.

- Coordinating with the Category with feedback on the merchandise

- Coordinating with Category in indenting of merchandise

- Tracking the slow moving stocks and get them moved either through sale and back to W/H or inter store transfers

- Tracking Margin Analysis,ageing analysis, stock cover on the floor

Shrinkage control thorough, regular stock, proper tagging & Perpetual Inventory

Tracking % of stock value on week on week basis

- Tracking of offer updation for the department

- Identifying the training Gaps in the Team members getting the refresher training planned & executed

- Taking the Morning brief and weekly briefing about the Top-line achievement or highlighting certain concerns of the dept

- Discussing with the store management team for cross merchandising space

Managing, Motivating & mentoring the FA

- Ensuring the participants attend the training program as per the training calendar.

- Delivering the training content if identified as trainer as per training calendar

- Coordinating with MM / AMM for inputs to improve the topline & bottom line of dept

- Assuming process owner for the customer entry measurement & ensure every security guard at the store is trained in foot fall measurement process.

- Ensuring department cleanliness & hygiene

- Bench-marking the competition

- Ensuring high level of customer service offering to the customers through regular training and interaction with TM and implementing with feedback from CSD & audit reports

- Ensuring customer interaction standards are followed on the floor

- Maintaining Stock inward register

- Maintaining Discount promotion register

- Maintaining Grooming & Hygiene register

- Maintaining Perpetual inventory register

- Maintaining Tagging requisition form

- Coordinating with the CSD for the announcement of departmental promotion and in store discount announcement

- Ensuring the offer updations in the system

- Ensuring that the free gifts are handled in the most effective manner

- Ensuring proper signage in the dept to communicate free gifts availablity.

- Coordinating with CSD team for department related query resolution, for the queries forwarded through customer care helpline

- Coordinate with CSD team on availability of free gifts stocks & handling non availability of free gifts customer queries.

- Responsible for store opening & closing process.

- Stock Auditor and scanning members to be guided / instructed for stock taking activity

- Maintaining the details of dump in the dump register

- Tracking the damaged goods for destroying and also dump & scrap register.

- Basing STO received from category coordinating with the warehouse for the receipt of assigned number of merchandise

- Approves department signage request forwarded by Team Leader

- Responsible for the upkeep and maintenance of VM fixtures

- Ensuring proper maintenance of VM Fixtures in the department.

- Ensuring all the merchandise from the cashier tills are collected back

- Ensuring that damaged pieces/expiry pieces are removed from the floor

- Ensuring the color blocking

- Ensuring the products are arranged in FIFO

- Proper display of mannequins

- Ensuring stocks for bar codes & hard /soft tags

- Review the target Vs Achievement

Candidates who are interested and looking for job should apply fast for this position.

Contact Person : Lovely Jaiswal (HR)

Feel free to contact us on the given Contact No. 06260151860, 0788-40191008

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