Assistant Store Manager - Food (7-12 yrs)
Job Description :
Job Details :
Position : Assistant Store Manager
Job Location : Any where in Delhi/NCR
Job Description :
Duties & Responsibilities :
REVENUE GENERATION :
- Preparation of budget.
- Achieving sales targets/ABP & ensuring profitability of the store.
- Achieving budgeted numbers on Conversions, Bill Size, Value per Customer.
- Implementing measures for Cost Control.
- Achieving PBDIT.
- Developing new avenues for promoting the business.
OPERATIONS :
- Ensuring all activities during store opening and store closing.
- Ensuring that all Cash tills are functioning optimally and minimum manual bills are prepared.
- Co-ordinating with IT on issues relating to cataloguing, cashiering, schemes etc.
- Co-ordinating with Category Management team to ensure proper running of the schemes.
- Oversees outsourced functions of Housekeeping and Security, with a view to optimise their utilization.
PEOPLE MANAGEMENT :
- Providing on the job training to staff.
- Imparting training to DMs, ADMs on Product Knowledge, Merchandising, Inventory Management, Sales Planning, Sales Budgeting in co-ordination with the HR,
- Ensures that all employees are disciplined and adhere to the stores policies.
- Inspects staff grooming
- Develops & maintains a motivated and enthusiastic team who would achieve and exceed targets.
- Creates a professional environment for internal as well as external customers.
- Boosting staff morale and developing the right attitude and team spirit in them.
Discipline and decorum maintenance.
- Identification of potential people for higher responsibilities.
- Building relationships with institutes in and around the store for recruitment and for promotions.
Succession planning :
- Responsible for Grooming and development of staff for future roles.
- Optimise employee productivity through effective communication and transparency.
- Minimize attrition.
- Ensure team should get incentives based on their targets.
MARKETING :
- Create/maintain a brand image of Food Bazaar.
- Co-ordinate with marketing department at Zonal Office for implementing marketing strategies/promotions.
SPACE MANAGEMENT :
- Analyse space allocation category-wise and subcategory-wise with respect to the Sales generated, stock capacity and seasons.
- Increase or decrease space allocation and make alteration of fittings on the basis of such analysis.
SHOP IN SHOP :
- Appointment of shop in shops.
- Monitoring the performance through various reports.
Space selling for advertisements, displays, and promotions
CUSTOMER SERVICE :
- Resolving customer complaints.
- Interacting with customers & obtaining their feedback.
- Monitoring activities of CSD.
- Formulating policies and processes to make CSD more customer friendly and effective in its purpose.
- Addresses concerns and queries of customers by being personally available to them
- Customer Relations Management.
- Lends a direction towards Customer Service Management.
INVENTORY MANAGEMENT :
- Approves the Good Receipt Note (GRN) for Food Bazaar.
- Co-ordinates with Warehouse In charge for stock movement both inward & outward.
- Ensures that optimum stock levels are maintained by all the departments through an efficient ordering system.
- Ensures that no good moves out of the store without proper delivery challan.
VISUAL MERCHANDISING :
- Maintains the look of the store in consultation with the Visual Merchandiser.
- Visual Presentation of merchandise.
- Identify, lend direction, strategy to the placement of tools of Visual Merchandising.
- Improving & maintaining the faade of the store.
- Ensure clear-cut communication through signages.
LIAISONING :
- Liaison with various Govt. bodies for permissions and licenses required for smooth operations of the Store.
- Liaison with Corporates and Institutions for bulk sales to them.
- Maintain cordial relation with mall management authorities.
COMPETITION MAPPING :
- Develop awareness about the organized, unorganised retailing segments and identifying their strengths and weaknesses.
- Identifying competitors in each and every category. Comparing their prices, their suppliers with that of ours.
- Comparing the physical appearances, fixtures, lighting and area allocation per category of competitors vis--vis those of Food Bazaar.
- SWOT analysis of all the major surrounded authorities.
PRODUCT UPDATES :
- Updates the merchandising team of the latest trends in the market.
- Update the merchandising team of the fast movers/slow movers and making marketing strategy in coordination with category to ensure desired stock turnover.
CONTROLLING PILFERAGE :
- Develops systems to control pilferage/shoplifting.
- Identification of the merchandise likely to be pilfered.
- Identifying areas in the store where security is to be beefed up.
SUPPORT NEW STORE OPENING :
- Provide assistance to the project team in terms of liaisoning with Govt. bodies, compliance issues, and setting up of systems & processes.
- Identifying staffs that have expertise in their functional areas, and assigning them the responsibility of guiding the new project team in setting up the systems & processes.
GENERAL MAINTENANCE :
- Supervising the fixed assets in the store.
- Handling the local purchases of materials for maintenance as and when needed.
- Monitoring electricity and AC usage and ensuring optimum utilization of energy, thereby resulting in Cost Reduction.
Job Specifications :
- MBA/ PG Diploma in retail, sales and marketing would be added advantage.
- Preferably from large retail /FMCG /Food.
- Ability to understand customers pulse and meet expectations of customers.
- Pleasing personality, excellent communication, interpersonal and presentation skills.
- Good business acumen, cost and quality consciousness and planning and organizing capabilities.
lf interested, please send your updated CV in word format with following details (mandatory for short-listing)
a) Total Experience and Relevant Exp in Retail Industry?
b) Notice Period (official / needs to serve)?
c) Current location and contact details?
d) Current Salary (Fixed and Variable)?
e) Expected Salary?
f) Open to work in Delhi/NCR?
g) Reason for Change?
h) If shortlisted, would you be available for F2F interview in next week (Date & Time)?
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