Role and Responsibilities :

- As an Assistant Manager - Telesales, you will play a pivotal role in driving our sales efforts and managing a team of dedicated telesales representatives. Your responsibilities will include :

- Leading and motivating a team of telesales representatives to meet and exceed sales targets.

- Providing coaching, training, and guidance to team members to enhance their sales skills and product knowledge.

- Monitoring and evaluating team performance through regular assessments and feedback sessions.

- Collaborating with the sales manager to develop sales strategies, tactics, and campaigns.

- Conducting market research to identify new sales opportunities and staying updated on industry trends.

- Handling escalated customer inquiries and ensuring customer satisfaction.

- Compiling and analyzing sales data to generate reports and insights for the management.

- Assisting in the recruitment and onboarding of new team members.

- Maintaining a positive and productive work environment that fosters teamwork and growth.

Qualifications and Requirements :

- Bachelor's degree in Business Administration, Marketing, or a related field.

- Proven experience in telesales, with at least 2-3 years in a supervisory or leadership role.

- Strong understanding of sales techniques, customer relationship management, and sales software.

- Excellent communication, interpersonal, and negotiation skills.

- Result-oriented mindset with a track record of consistently achieving and exceeding targets.

- Ability to analyze data and draw actionable insights.

- Proficiency in Microsoft Office suite and CRM software.

- Leadership qualities with the ability to inspire and motivate a team.

- Strong organizational and time-management skills.

Benefits :

- We offer a competitive salary package of up to 12 LPA, along with performance-based incentives. You'll have the opportunity to work in a dynamic and supportive environment where your contributions are valued and recognized. Additionally, we provide ongoing training and development to enhance your skills and career growth prospects.

- If you're an enthusiastic individual with a passion for sales and leadership, and you're ready to take your career to the next level, apply now to join our team as an Assistant Manager - Telesales in Malad West.

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