HR Consultant at Women Entrepreneur Network
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Assistant Manager/Team Manager - Sales - Real Estate (2-8 yrs)
- Responsible for driving team targets.
- Drive scale and growth through proper sales planning and precise execution.
- Manage and improve center performance through performance monitoring, problem resolution, system audits and quality assurance measures.
- Summarize, collect and analyze contact center trends and data for regular performance reports.
- Working closely with team members to ensure improvement in number of listings posted by brokers, training them on best practices and making them familiar and use new technology devise.
- Data management to ensure 100% coverage in assigned territory and tracking other key parameters for the team members.
- Conduct staff performance reviews, assess needs, cost/benefit analysis and other operational strategy assessments.
- Establish a high standard for productivity, quality, customer service as well as define user guidelines.
- Maintain consistent professional improvement through company provided workshops, tracking contact center trends and active participation in team projects.
- Comply with Sales process and mechanism of the company to ensure Business Integrity.
- Drive aggressive push by ensuring high client acquisition rates consistently, servicing them well by ensuring high usage rates, hence giving a higher ROI for client investment.
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