JOB ACTIVITIES :

- To generate the maximum amount of profitable sales through the achievement of sales targets.

- Generate sales to achieve maximum profitability against annual sales targets.

- Identify and exploit new sales opportunities with existing and potential customers.

- Monitor customer accounts within the allocated sales area to ensure that sales potential is fully exploited.

- Establish and maintain effective communication links with other company departments to identify all sales opportunities.

- Maintain accurate records of all sales activity and prepare regular forecasts to enable effective forward planning.

- Maintain awareness of company products and of relevant sales techniques to ensure that the sales role is carried out as effectively as possible.

- To attend customer's timely requirements of service.

- Maintain regular contact with customers to ensure that they are provided with all necessary technical support.

- Respond to customer complaints and resolve any technical problems to ensure that company products are working effectively and the customer is satisfied with the service provided.

- Provide feedback to any relevant company departments about complaints and problems to try to ensure that these do not arise in the future.

- Organize site visits and product trials for prospective customers and report results to relevant managers in the company.

- Maintain regular contact with the sales and production functions to keep abreast of any developments in products and services.

- Maintain an awareness of developments in the fields of product marketing and research to ensure that the company continues to compete effectively.

CUSTOMER INTERFACE:

Internal Customers: Marketing, Supply chain/ Logistics, operations & Technical team.

External Customers: Continuous interaction with Client or

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