Assistant Manager - Sales

- Opportunity within a company with a solid track record of performance

- Join a market leader within Luxury

- Leadership Role

- Our Client is a professionally managed real estate service provider in the country that is dedicated to offer the best deals to its clients. It offers a fully integrated platform of real estate solutions to the investors, corporate and property owners throughout the country.

- With a team of industry experts, we assist our clients make informed choices. We ensure that the client's requirements are clearly understood and the best possible solutions are delivered to them. Our priority is always to safeguard the interest of our clients which will help us forge long lasting relation with them. Apart from the dedicated real estate team at our regional offices at Delhi, Gurgaon, Mumbai, Pune, Kolkata, Bengaluru, Hyderabad, Goa etc. we also leverage the huge network of franchises, branch offices and its distribution network for reaching out to the investors and actual users.

The Job

Your Responsibilities will include :

- Managing and administering all real estate matters on behalf of the Company in order to provide employees with workspaces that foster a strong culture while optimizing costs.

- All aspects of lease management including identifying and negotiating new leases, renewals as well as terminations.

- Establishing strong best practices and SOPs and overseeing all aspects of facilities management.

- Sourcing and managing outsourced service providers to ensure maintenance is carried out in an efficient, timely and cost-effective manner.

- Ensuring all facilities meet health and safety standards and comply with regulations.

- Developing and managing a portfolio of Key Accounts.

- Achieving monthly sales targets by identifying and developing new customers.

- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximize share of wallet.

- Coordinating pre-sales and post-sales follow up.

- Achieving and exceeding weekly and monthly KPIs.

- Building strong and collaborative relationships with other internal stakeholders.

- Monitoring market trends and providing regular competitor feedback.

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

Ideal Candidate

Skills Required :

- You have at least 1 year experience within a Corporate Real Estate / Facilities Management, Customer Service or Sales (B2C) role, ideally within the Real Estate, Ecommerce and Luxury industry.

- You possess solid expertise in Direct Sales.

- Experience within Residential Real Estate would be a strong advantage.

- You possess excellent communication and influencing skills, are organized and able to multi-task effectively.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are a strong networker & relationship builder

- You are adaptable and thrive in changing environments

- You are a self-starter and demonstrate a high level of resilience

- You are willing to undertake more than 60% travel.

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