Assistant Manager- Applications (overseas Counseling)

Location: Bangalore

Experience: 5.0 - 7.0 Years

Must-Have :

- Experience in overseas academic counseling

- Understanding of Different country Application processes-US/UK/Canada/Australia or Ireland

The candidate should be from Counseling Industry (Mandatory)

- Min 5-6 years of counseling & Application experience in the overseas education industry

- Previous Managerial Experience of 2+ years (Must Have)

- Previous Stakeholder Management Experience (Good to have and will be preferred)

- The previous Experience with Apply Board or Krishna Consultancy or any aggregator is good to have

- Experience with managing escalations in past

- Senior Counsellor with very good credentials (Star Performer in previous organization) will be considered as well

- Target-oriented to achieve the application target by intake and assigned destination.

- Build strong client and Nonclient support through 100% compliance of application processes.

- Expertise in time management, analytical and organizational skills along with prior experience in Team Management

- Thorough understanding and knowledge of Different country Application processes-US, UK, Canada, Australia, and Ireland (Any 2-3 countries would work)

- Hands-on Experience working with CRM

Job Responsibilities :

- Managing Application Team of 10 members

- Ensuring timely completion of the application process by prioritizing the distribution on the basis of Application deadlines/intakes/urgency.

- Ensuring error-free Application submission - identifying the additional institutional

requirements and helping students with its completion. Reach out to students for collecting

information, conveying updates and responding to their queries

- Ensuring regular periodic Application follow-ups for all Client/Non-Client Applications & build strong relationship with them through 100% compliance of Admission processes.

- Chasing Offer Letters from our Aggregators (SI-UK, Apply Board, Krishna Consultancy)

- Stakeholder management with Business Team, Counseling Team, Visa Team and students forany discrepancies in application filing as needed.

- Recruiting new application members for the team, training them to their 100% efficiency and allocating the work accordingly.

- Managing Student Escalations

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