Assistant Sales Manager/ Product Specialist

- Regional Role

- Attractive Salary & Benefits

- Join a market leader within Retail

- A role that offers a breadth of learning opportunities

- Our client is a Private incorporated on 24 March 2014. It is classified as Non-govt company and is registered at Registrar of Companies, Delhi. Its authorized share capital is Rs. 4,000,000 and its paid up capital is Rs. 4,000,000. It is involved in Human health activities

The Job

Your Responsibilities will include :

- Developing and managing a portfolio of Key Accounts.

- Achieving monthly sales targets by identifying and developing new customers.

- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximize share of wallet.

- Coordinating pre-sales and post-sales follow up.

- Achieving and exceeding weekly and monthly KPIs.

- Building strong and collaborative relationships with other internal stakeholders.

- Monitoring market trends and providing regular competitor feedback.

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

- Delivering effective sales skills trainings to the sales teams.

- Coaching sales teams and helping them in applying training content to real life situations.

- Analyzing product performance and redesigning as required.

- Designing, developing and managing activities from product definition & planning to production and release.

- Developing product strategy and roadmap.

- Managing prioritization and trade-offs between customer experience, business impact, performance, and post-launch support.

- Working cross-functionally with design and technology teams to ensure timely and quality release of product/ enhancements.

Ideal Candidate

Skills Required :

- You possess a Degree/Diploma in Computer Science, Engineering or related field.

- You have at least 1 year experience, ideally within a Product Manager, Sales (B2C) or Customer Service role.

- Experience within Sales Training would be a strong advantage.

- You have solid experience in a regional role ideally including experience covering India.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You have good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.

- You are a strong networker & relationship builder

- You are highly goal driven and work well in fast paced environments

- You possess strong analytical skills and are comfortable dealing with numerical data

- You are willing to undertake 30-60% travel.

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