HR Consultant at Shree Balaji Employment Services
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Assistant Manager/Manager - Telesales - BFS (1-10 yrs)
Outbound Telesales
Location : Mumbai(Bhandup)
Assistant Manager / Manager Telesales
- To achieve desired numbers in value(GWP)
- Ensure to reach % conversion for Motor and % for Health
- Ensure to maintain COA as per budgets
- Work towards increasing productivity of telesales
- Work towards only having online Closures and minimum offline closure in total business
- Reduce the Telecalling TAT, Faster touch base to customer
- Timely MIS roll out demonstrating trends, productivity and workable areas
- To resolve all customer complains within desired TAT
Skills / Expertise :
- Excellent verbal and written communication skills in English
- Good probing and problem-solving skills
- Sense of urgency and ability to manage and prioritize multiple work requirements to meet deadlines.
- Strong customer service focus, with a drive to exceed the expectations of our customers.
- Commitment to deliver quality results and overcome obstacles in minimum stipulated time.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
