Key Responsibilities: Business Development :

- Make daily sales calls as per given targets to potential and existing customers

- Generate new leads and ensure healthy pipeline

- New Business creation and expansion of current client and territory base.

- Responsible for the profitability of the stream.

- Responsible for the creation of movement out of the assigned region

- Meeting the assigned Volume, Revenue targets assigned

- Identify clients, assess business potential and convert into customers

- Identify prime customers and build relationships with the aim of deepening the business

- Be responsible for at least 30 named direct accounts.

- Get Terminal visits conducted for existing and potential clients

Business Intelligence:

- Development and Mapping of the assigned territories and customers

- Understand competition activities and be up to date on Market Intelligence

- Understand Domestic customers and their business.

- Analyze and understand business trends

Client & Relationship Management:

- Ensuring that sales provides Rate quotations, Offers, Inputs to tender documents (where applicable), Tariff related changes etc the clients as per the set authority limits

- Managing and ensuring Outstanding payments, Credit and Collection issues are well within the specified targets

- Direct interface with customers with relation to communication of all market related activities of GRFL

- Ensure all Client queries by phone/fax/mail are answered as per the agreed timelines

- Discuss and work in conjunction with operations to ensure client performance is satisfactory and is up to date.

- Ensure that contractual obligations are correctly stated and communicated clearly to clients and are understood by internal stakeholders (e.g. Customer service, Operations, Finance desks)

- Prepare and update client profiles

- Act as as good ambassador of the company's brand

Qualifications: MBA preferred (specialization in any - sales & marketing, logistics, supply chain)

Experience Required : 

- 3-5 years of experience of key account management / business development within the rail infrastructure/logistics industry

Other specifications (skills/behavioural competencies) : 

- Good knowledge of the assigned market and Competition

- Time management, decision making and planning skills

- Excellent communication and presentation, negotiation and interpersonal skills

- Ability to sell challenging propositions to customers for value/benefit

- Computer savvy: competent in MS Office

- High energy and pro-activeness

- Willing and able to travel extensively and intensively

- High on customer orientation

- High ethical standards and professionalism in outlook

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