Recruiter Executive at Genetic Call Net
Views:137 Applications:35 Rec. Actions:Recruiter Actions:4
Assistant Manager - Customer Service/Contact Centre (3-5 yrs)
Experienced in:
1. Handling call center/Email Webchat, Forecasting, Training & quality in a service industry
2. Doing Forecasting for inbound call center
3. Possess Knowledge of handling call center activities & billing
4. Drive Quality/VoC for calls
5. Do quality evaluations for calls/emails/web chat & provide feedback
6. Ensures all customer queries are attended
7. Monitor all MIS are sent on time
8. To prepare email draft/scripts as & when required
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
