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06/06 Jitendra Lakhwani
Co - Founder at Mantras2Success.com

Views:26 Applications:15 Rec. Actions:Recruiter Actions:13

Assistant Manager - Customer Delight (3-6 yrs)

Mumbai Job Code: 276413

- Providing prompt, frictionless, consistent, and delightful customer service


- Working with other customer support teams to ensure a consistent and high-quality level of support.


- Identifying root causes of customer issues, areas for improvement, and providing valuable feedback to business and development teams.


- Assisting with customer communication during critical launches and support events.


- Maintaining and improving NPS/CSAT


- Only Female Candidates can apply


- Should be comfortable speaking Telugu and English


- Should be comfortable in relocating to Mumbai


- Bachelor's Degree in any field


- Computer literacy with experience using Windows/MS Office, Excel, CRM management

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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