Executive - HR at Sourceone Staffing & Solutions
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Assistant Manager - Customer Care (8-12 yrs)
Role/Business Title : Assistant Manager
- No. of Positions 1
Location : Hyderabad
- Years of experience 8 to 12 Years
Mandatory Specification (Must to Have) :
- Should have experience in Customer Service (Voice) for more than 8 - 12 years.
- To handle a team of associates working on any process.
- Excellent management & leadership qualities.
- Administrating & resolving escalated queries.
- Mentoring & achieving team targets.
- Guiding the team time to time.
- Excellent in Floor Management & Quality Management.
- Excellent Communication skills with the ability to communicate ideas in user-friendly language.
Expected Winning Behaviors & Values at India Eagle 9 Values at Indian Eagle :
- Value is what we value in our colleagues.
1. Passion : Energy. Drive, Involved, Connected, Love the Job.
2. Honesty : Not Lying, Accept Mistakes. Sincere, True to Self.
3. Courage : Dare, Assertive, Face the Truth, Smart Risks.
4. Perseverance : Never Give Up, Committed, Result Driven, Keep coming back.
5. Excellence : Best of what you do, Benchmarking.
6. Responsibility : Ownership, Dependability, Trust Worthy, Completion.
7. Wisdom : Read, Debate, Have an Opinion, Informed, Articulate.
8. Objective : Not Biased, Look for purpose, Balanced.
9. Creative : Innovative, Out of the Box, Solution Driven.
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