Business Development/Client Relations at Fingertips
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Assistant Manager - Communications/Social Media (3-10 yrs)
Job Responsibilities: Social Media Planning & Implementation:
- Develop the Social Media Content Calendar to meet all ongoing Social Media requirements
- Conceptualize and create the Content for the organisation's social Media pages
- Coordinate with Teams for Content and images / videos to be posted in Social Media
- Work with the Social Media Agency (PlaneCrazy) on a daily basis for ideas / posts / emailers etc
Account Servicing & Management for Arts, Media and Rural verticals:
- Conceptualize innovative strategies to develop the Communication deliverables & suggest recommendations to improvise & enhance Communications initiatives for the Arts, Media & Rural Verticals taking the Communications deliverables for these verticals to the next level
- Service & coordinate with Internal & External stakeholders including Donors to develop implementable strategies, accelerating the Communications efforts for the Arts, Media and Rural Verticals to the next level
- Collaborate with internal teams to give effective visibility for events, initiatives and messaging
- Provide creative inputs to verticals to enhance their impact and positioning
- Source content and plan effective Internal & External communications (press releases, monthly newsletters, customer/partners communication, product launch updates, etc.)
- Manage & share 'Mail Chimp' Emailing updates at regular intervals to Investors / Donors / Stakeholders' database
- Co-ordinate with Vendors when required (Prime Printers, Well Done etc.), Freelancers, Creative Advisor (ANC), PR agency (Carmine), Website Maintenance Agency (Nomsans), Content Developer during special projects/events
- Supervise & assist the overall Photography & Videography work during events / shoots
- Work closely with the functional supervisor and other team members in developing communication materials such as presentation materials, reports, proposals etc.
- Ensure the production of the e-newsletter in a timely manner & distribution of the same via 'Mail Chimp'
- Collate & manage the YouTube Content from a Social Media Digital perspective to ensure a good brand visibility for SBF
- Supervise One Drive, Artwork Drive, Repository and other documentation
Development of Collaterals & Creative Renditions:
- Work with the Team on the development of Creative renditions, Audio-Visual content / 2D Creatives / copy, with a good working knowledge on Creative Software (Canva / Photo pea)
- Write excellent English written & verbal communication skills to develop 2D Creative copy / Ad Copy / Social Media
Team Management :
- Conduct Annual Team Orientation sessions (explaining the Communications Executives their Job profiles in detail), activities, surveys
- Manage & Review the Team members' attendance, plan & review shoot visits accordingly
- Monitor the performance of Communication Executives - in terms of how they motivate beneficiaries & facilitate their Performance Management sessions
- Enhance Team members' knowledge quotient to help them improve their performance, guide them to multi-task & handle difficult situations and conduct Capacity Development sessions for the Team
- Coordinate with Team internally and manage the leaves of Team members
- Review the Travel reimbursement bills for shoot visits of the Team members and submit the same to the Vertical Head- Communications for approval
- Facilitate in interviewing new replacements for exit Team member cases, for the Communications Vertical in alignment with the HR Team
- Support Team during and at various Events / Shoots functionally & technically
Qualification and Experience :
- Post Graduate (Masters in Media / Public Relations / Communications Management) from a reputed institute with Program / Communications Project Management skills, good team management abilities, Outstanding verbal & written English Communications skills, ability to ability to handle pressure and meet deadlines with 8-10 years of relevant work experience, having technical work experience & exposure to working on the development of Creative renditions, Audio-Visual content / 2D Creatives / copy, with a good working knowledge on Creative Software (Canva / Photo pea)
Competencies - Outstanding verbal & written English Communication skills
- Communications Project Management skills
- Team Management skills
- Analytical Thinking, Problem Solving ability
- Innovativeness
- Strategic thinking skills
- Soft skills & Interpersonal skills to interact, develop & maintain excellent rapport with Internal & External Stakeholders
- Patience, Perseverance & Determination as behavioral competencies to get work done
Skills and Knowledge - Outstanding English Communications skills & ability to interact with Internal & External stakeholders
- Previous relevant work experience working in the Media / Public Relations Industry is mandatory
Reports to General Manager - Communications
Compensation As per Industry Standards
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