Assistant Manager - Client Servicing - Digital Agency (2-7 yrs)
Position: Assistant Manager Client Servicing
Reporting to: Manager / Sr. Manager
Education: Graduate / Postgraduate in Marketing
Experience: 2+ yrs in similar industry
JOB PURPOSE
To manage our client portfolio to help our clients improve their web presence.
As an Assistant Manager Client Servicing, you should have solid experience in marketing with a customer service approach. You should also have a clear idea of how digital tools add value to company strategy and performance.
Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships.
- Act as the point of contact for clients for digital management matters
- Build strong, long-term client relationships and maintain frequent contact
- Set digital strategies for your assigned customers, considering their specific requirements
- Suggest, design and implement digital projects to increase customer ROI
- Address client queries effectively and in a timely manner
- Suggest Optimization techniques for web content to increase traffic and improve SEO
- Assist in designing & presenting social media strategies to clients
- Report on web performance metrics
- Analyze digital campaigns success
- Must be well versed & up-to-date with digital technology trends
Other desired skills
- Proven work experience in Client Servicing or Digital Account Management
- Hands on experience with SEO/SEM and CRM software
- Experience implementing and optimizing Google Adwords campaigns
- In-depth understanding of online marketing tools and social media platforms
- Experience with customer service and account management
- Excellent verbal and written communication skills
- Strong analytical skills
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
