Assistant Manager - Client Servicing

Please refer to the detailed job description below:

Job Description :

The candidate shall work with Aspiring Minds' clients and do relevant data management and analysis to service their needs. Our clients use Aspiring Minds' large scale assessment and recruitment services. The candidate will also interact with the client on a regular basis. The final goal of the job is to create high levels of client satisfaction. The job shall include considerable data management and data analysis and client communication.

Job/Interview Location : Gurgaon

Role and Responsibilities:

- Manage, Maintain and deepen Key client relationships, ensure highest level of customer satisfaction.

- Understand and service client's requirements, be the face of the company to the Top-notch corporates.

- Assist team & perform team management for different projects and deliverables.

- Create graphs, pivots, charts, etc. of data to analyze it and discuss with seniors.

- Based on data analysis, work out new strategies to ensure best results.

- Maintain proper communication and coordination with internal teams and clients to manage accounts.

- Prepare weekly MIS for client and internal management.

- Regular dispatch of emails and SMS to candidates according to business requirements.

Desired Candidate Profile:

- Excellent communication and analytical Skills.

- Atleast 1+ Yrs of Experience in International Client management

- Good operational knowledge of MS-Excel will be a plus point.

About Aspiring Minds :

Aspiring Minds is a product based company that develops scientific assessment tools and prediction algorithms for the purpose of human capital evaluation. Aspiring Minds products enable a match between applicants and jobs through a detailed assessment of their capabilities and skills. Our assessment products and proprietary predictive matching algorithms heavily use learning techniques combined with various computer science areas such as speech recognition, program analysis and linguistics. Our products are as varied as assessment of speech, personality, language skills to prediction of performance, attrition, promotion and career success.

We are a global leader in assessments and certifications with presence in India, US, Middle East, Africa and South Asia. Started 7 years back by alumni of MIT, HBS and IIT, Aspiring Minds has established itself as a global thought leader in employability assessments. Aspiring Minds flagship product AMCAT not only has more than 900 corporate clients including the likes of Cognizant, HDFC, Amazon, Snapdeal, Accenture, HCL, Wipro, Deloitte, Bank of America, Tata Motors, Oberoi Hotels, Genpact, Aditya Birla group and many other large corporations, but also works directly with over a million job seekers/students every year and with over 4000 colleges. Myamcat.com is already among the top 200 education/career related website globally!

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