Leading Singapore based Fintech set up requires Asst Mgr ( Brand communication & Client service)- South Delhi

One of our client s leading Fintech company which is a 100% subsidiary of a Singapore based company working in Digital Payments, Instant Rewards and Gift Vouchers space. It is the largest enabler and aggregator of Digital Gift Vouchers / Gift Cards / Micro mini payments for 125 + brands like Levis, Flipkart, Marks and Spencer, Dominos etc. The clientele spreads across 200 + clients across verticals like BFSI, Loyalty, Retail, E-com like HDFC Bank, Amazon, SBI, Axis Bank, Payback, Paytm, Colgate, Asian Paints, Dell, Havells etc to name a few.

We are looking for Asst Mgr ( Brand communication & Client service) for our client office in south

delhi

1) Client - Singapore based fintech company

2) Role- Asst Mgr ( Brand communication & Client service)

3) Experience -1- 4 years in Agency environment in account Mgt .

4) Location- South Delhi

5) Joining - 15 days

PFB THE JD

The client is a 100% subsidiary of a Singapore based company working in Digital Payments, Instant Rewards and Gift Vouchers space. It is the largest enabler and aggregator of Digital Gift Vouchers/Gift Cards/Micro mini payments for 125 + brands like Levis, Flipkart, Marks and Spencer, Dominos etc. 

The clientele spreads across 200 + clients across verticals like BFSI, Loyalty, Retail, E-com like HDFC Bank, Amazon, SBI, Axis Bank, Payback, Paytm, Colgate, Asian Paints, Dell, Havells etc. to name a few.The client is the market leader owning 60% of the market share as per numbers with a footprint covering 90% space. The company has grown more than 150% on year-on-year basis for last 3 years.

Key Result Areas

- Will become the principle contact person for few client associated with us.

- Ensure that each client is being maintained and supported by us appropriately.

- Responsible for documenting the clients future requirements, which outlines the tasks or projects that they wish to undertake over a period of time.

-Maintain a big picture view for each client and look for growth opportunities for the client in the future.

- Maintain a regular visitation program with our client base with appropriate levels of focus on the various grades of clients within the allocated base.

- Ethos and Culture

- We believe and inculcate an open, friendly flat organization structure strongly driven by the DNAs of transparency, customer centricity and appreciation

Competencies :

Skill set :

- Preferred prior experience in Client Servicing/Loyalty Programs/Cross selling, up-selling /managing Client network

- Understanding of business processes

- Qualify leads and opportunities when appropriate

- Ability to drive clients for focused outcome

- Strategic business focus

- Strong communication skills

- Relationship building Skills

- Expectation Management at all levels of business.

- Should be willing to upsell/Cross sell as per the business requirements

Preferred Industries :

If the position interests you kindly share your cv or contact Manav- 9548238406

Kindly share :

- Current CTC n Expected CTC

- Experience in Account Management 

- Experience in PPT/ Excel

- Open to join in 15 days

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