Service Delivery Leader at PeopleStrong HR Services
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Assistant Branch Manager - Sales - Operations - Education (4-11 yrs)
Essential Duties and Responsibilities:
- Responsible for ensuring customer satisfaction (students and parents) & retention
- Ensure proper communication & relationship with all the students and parents for entire course duration.
- Monitoring and ensure proper collection of revenue and reduced branch expenses.
- Ensure compliance with laws & regulations as applicable
- Handling any kind of Parent enquiry (& Student enquiry or complaints
- Should co-ordinate with all departments of AESL.
- Ensures general cleanliness, appearance and safety of all buildings are maintained to acceptable school standards.
Skill Requirements :
- Ability to supervise staff and manage operational functions. Strong ability to plan and manage multiple projects.
- Ability to effectively manage conflict and competing priorities.
- Ability to work independently; problem-solve, analyze issues and create action plans.
- Decision making skills.
- Strong computer proficiency, including competency with MS Office.
- Enthusiastic, proactive, flexible and constructive approach.
- Ability to work and engage at all levels within the organization.
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